Internship Journey: From Asian Games to Tokopedia
Before graduation, the total amount of my internship was four, four times internship at four different company. But these two unforgettable journeys left an unforgettable impression on me.
Asian Games
Recalling back to 2018 it was the year of my last semester working on a thesis and looking for internship opportunities to complete the class of 2019 graduation requirements.
I remember staring at wall magazines on campus at that time because there was an Asian Games poster looking for students to do the internship under IGBS (International Games Broadcast Services) a company that offers its expertise in overseeing the planning, budgeting, execution of the services required, and ensuring the successful delivery of technical facilities at venues. To sum up it has the systems and personnel to provide a complete solution to organizers and broadcasters. And since they were also working on the FIFA World Cup as one of the world’s biggest events that year (2018) I thought it would be good to apply and get the experience working with people from different countries including their incredible records.
After months of waiting luckily, I got accepted to do the internship from August — September for the position of Venue Information Assistant. My task was assisting the BLIM (Broadcaster Liaison Information Manager) in their daily work, handling the broadcasters from all over Asia to check their booking code and showing them their booking place also informing the broadcasters the rules & regulations during the competition, asking them which athletes they want for a TV interview, assisting the athletes while doing their interview, update the game results to all the broadcasters, give the broadcaster rundown for morning & evening competition and provide them all the information they want to know. Not forgetting I was in charge at the main stadium GBK for the athletics competition as well as for the peak event that most of the people talk about: the opening and closing ceremony.
It was an amazing experience to be part of the massive event, I learned a lot about how to handling people from different countries, forcing my self to speak English every day since I work for foreigners, always open my eyes and pay attention to every single detail while monitoring the event, think fast then act fast when there were issues and be a disciplined person to manage the daily task.
Tokopedia
In 2019, I got the opportunity as a reference from my former lecturer to apply for the internship at Tokopedia. After several tests and interviews, I got accepted and do a full-time internship while doing my thesis, long story short I spent 9 months there as an intern from the era of undone thesis — complete thesis — thesis defense — successfully graduate.
For the first 3 months, I was just assisting the team with the task and after that my lead decided to give me room to expand my creativity and gain more experience. Because of the level of trust that she has given me, somehow it made me more eager to always think outside the box and become a self-driven person. As an intern, I was able to create my own project, made my own concept along with the budgeting plan, run it according to the timeline that I created, of course with the insight and approval by my lead. From all of the internships I have done, this was full of challenges and need to put a really high responsibility, however, there were many valuable lessons that I learned helping to build who I am today.
I was an intern for the Customer Excellence — Communication and Engagement team and my task was to make engagement activities such as event concept planning and strategy, handle internal events like seminars, sharing sessions, webinars. Write an article story about Nakama Customer Excellence and Tokopedia Care Customer-First Squad and spread awareness and socialization about Tokopedia Care culture, core value & service vision. It is not about just making an event but how to increase the eNPS & AMS score to achieved goals.
And after my graduation, as I officially have my bachelor’s degree I got the offer to be a full-time employee, a Nakama at Tokopedia. I always believe in the process and all the hard work will take me somewhere worthy and maybe this was it? It was a long journey indeed, but it was worth it.
Sometimes there is a moment when we start to listen to the “noise” and makes us asking to ourself about all of the ambition we have and our self-value, what we need to understand is as a fresh graduate it is totally okay to try whatever we feel like we want to try, gain experience as much as we want, and choose the path we would like to walk because at the end, we are the one who creates our own future.
Believe in yourself, push your limits, experience life, conquer your goals and be happy. — Joel Brown
